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Upload Document

Upload your document here to complete the process.

Invoice

Upload your invoice; only one file is allowed.

Photo guidelines:

  • Ensure the photo is clear and not blurry
  • All information must be readable
  • Only supports JPEG Or PNG formats (up to 5MB)
  • Do not crop important details
  • Use proper lighting so the photo is not too dark

Important Detail Informations:

  • Customer name
  • Customer phone number
  • Product name / product type
  • Store name
  • Store address
  • Invoice number
  • Purchase date (maximum 30 days)

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Warranty Card

Add warranty card photo (multiple MODENA products allowed).

Photo guidelines:

  • Ensure the photo is clear and not blurry
  • Make sure all labels are visible and not covered
  • Only supports JPEG or PNG formats (up to 5MB)
  • Do not crop important details
  • Use proper lighting so the photo is not too dark

Important Detail Informations:

  • QR code (if available)
  • Product information
  • Store stamp or seal (if any)

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Product Serial Number

Add photo of product serial number (multiple MODENA products allowed).

Panduan foto:

  • Nomor seri harus terbaca jelas
  • Jangan memotret terlalu dekat hingga blur
  • Hanya mendukung format JPEG atau PNG (hingga 5MB)
  • Gunakan pencahayaan yang cukup agar foto tidak terlalu gelap
  • Pastikan label tidak terpotong atau tertutup

Pastikan terlihat:

  • Label model
  • Label nomor seri
  • QR code (jika ada)

Gambar Buram

Gambar Jelas

Photo guidelines:

  • Ensure the serial number is clearly readable
  • Make sure the label is not cut off or covered
  • Avoid taking photos too close, which may cause blur
  • Use good lighting
  • Only support JPEG or PNG formats (up to 5MB)

Important Detail Informations:

  • Model label
  • Serial number label
  • QR code (if available)

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